Legal
The Bonnie Wicks / Expresso Your Essence Pty Ltd · ABN 14 678 258 243 · Australia
This website is operated by The Bonnie Wicks, trading under Expresso Your Essence Pty Ltd (ABN: 14 678 258 243), Australia. In this policy, "we", "us", and "our" refer to The Bonnie Wicks / Expresso Your Essence Pty Ltd.
We respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we collect, use, store, and disclose personal information when you visit our website, purchase products, or engage with our services.
We may collect personal information including name, email address, billing address, phone number, payment details (processed securely via third-party providers — we do not store full payment details), and any information you voluntarily provide via forms, purchases, or direct communication.
When you visit our website, we may automatically collect IP address, browser type and device information, approximate location, pages viewed and interactions, and referral sources.
We collect information through website forms and checkout processes, email subscriptions and communications, cookies, pixels, and analytics tools, and direct communication with you.
We use your personal information to provide and deliver products and services, process payments, communicate with you (including support and marketing where consent is given), improve our website and services, and comply with legal obligations.
We do not sell your personal information.
We use cookies to enable essential website functionality, remember user preferences, analyse traffic and site usage, and support marketing efforts. You can manage or disable cookies via your browser settings. Disabling cookies may affect site functionality.
We use Google Analytics to understand how visitors use our site, and Meta (Facebook) Pixel to measure advertising performance. These tools may collect IP address, device data, and browsing behaviour.
You can opt out via: Google Analytics opt-out · Google Ads settings · Facebook Ad settings
We may share personal information with trusted third parties including payment processors, website hosting and IT providers, email and marketing platforms, and professional advisors. These providers are only given access to information necessary to perform their services and are required to handle it securely. We may also disclose information if required by law.
Some third-party providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled in line with Australian privacy standards.
We retain personal information only for as long as necessary to provide our services and meet legal, accounting, and regulatory obligations. You may request deletion of your personal information, subject to legal requirements.
You may request access to the personal information we hold about you, correction of inaccurate or outdated information, or deletion of personal information (where legally permissible). Requests can be made by contacting us at hello@thebonniewicks.com. In some circumstances, an administrative fee may apply.
If you opt in, we may send you marketing communications. You can unsubscribe at any time using the link provided in our emails.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
If you have a complaint about how we handle your personal information, please contact us first so we can attempt to resolve it. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this policy from time to time. The most current version will always be published on our website.
For questions, access requests, or complaints: hello@thebonniewicks.com