The legal bit

Terms & Conditions

Last updated: 29 July 2026

Hi, I'm Bon. These are the terms for working with me and using my website and services. I've written them to be as clear and human as legal terms can be, so you actually know what you're agreeing to. By buying a product, booking a service, or using my website, you're agreeing to these terms. If anything here doesn't sit right, email me at hello@thebonniewicks.com before you buy.

1.Who these terms are with

In these terms, "I", "me", "my" and "The Bonnie Wicks" mean Expresso Your Essence Pty Ltd (ABN 14 678 258 243), trading as The Bonnie Wicks, based on the Mid North Coast of New South Wales, Australia. "You" and "your" mean you, the person or business buying a product, booking a service, or using my website.

These terms apply to everything I offer unless a separate signed agreement (like a done-for-you proposal or a mastermind agreement) says otherwise. Where a separate agreement and these terms conflict, the separate agreement wins for that piece of work.

You must be at least 18 years old to buy from me (or have a parent or guardian's consent). By using this website, buying a product or service, or ticking an "I agree to the terms" box at checkout, you confirm you've read, understood and accepted these terms, which forms a legally binding agreement.

The quick details: Trading name: The Bonnie Wicks · Legal entity: Expresso Your Essence Pty Ltd · ABN: 14 678 258 243 · Email: hello@thebonniewicks.com · Website: thebonniewicks.com · Governing law: New South Wales, Australia.

2.What I offer

My current products and services include:

The Unforgettable Brand Method — a self-paced online course (currently $97 AUD).
UNBEIGE — a 3-week live cohort: three live build sessions where we set up Claude on your brand for your voice, visuals and content volume, plus prompt packs, workbooks, replays and a pop-up community. Priced in USD, with an AUD checkout option, as set out on the sales page.
Undeniably YOU — a 90-minute 1:1 marketing and messaging activation call.
Unstoppable — an ongoing marketing and messaging retainer (a monthly call plus messaging support), with a minimum term.
Unmistakable — a group mastermind (launching soon). Separate terms will apply and will be provided to you before you enrol.
Done-for-you copywriting and brand strategy — bespoke project work, delivered under a proposal or statement of work.

Details, inclusions and prices for each offer are as set out on my website, sales page, or invoice at the time you buy. I may add, change, pause or retire offers at any time. Changes don't affect anything you've already paid for.

3.Bookings, prices and payment

All prices are in Australian dollars (AUD) and, where applicable, include GST — unless the sales page for a specific offer says otherwise. UNBEIGE is priced in US dollars (USD), with an AUD payment option shown at checkout.
Payment is made through my booking and checkout tools and third-party payment processors (for example Stripe, ThriveCart, or similar). Your card details are handled by those providers, not stored by me.
Where a payment plan is offered (for example 2 x $349, or monthly retainer payments), you authorise those instalments to be charged automatically on the agreed dates. You remain responsible for the full agreed amount.
If a payment fails, I may pause access or delivery until it's resolved. Please keep your payment details up to date.
Prices can change over time, but the price you agreed at purchase is the price for that purchase.

Chargebacks

If you ever have a payment concern, please contact me first at hello@thebonniewicks.com so we can sort it out. Please don't raise a chargeback before we've had a chance to resolve it. If a chargeback is raised without contacting me first, I may dispute it using access records, delivery confirmation and your acceptance of these terms.

4.Refunds, cancellations and rescheduling

Because my offers work differently, refunds work differently for each. Here's exactly how.

4.1 The Unforgettable Brand Method (self-paced course)

Full refund within 7 days, no questions asked. If you buy the course and it's not for you, email me within 7 days of purchase and I'll refund you in full, even if you've worked through the whole thing. After 7 days, the course is non-refundable because you keep ongoing access to the material.

4.2 Undeniably YOU (90-minute 1:1 call)

You can reschedule up to 3 times with no penalty, as long as you give at least 48 hours' notice before your booked time.
No refunds are available within 48 hours of your booked call time. This is because the time is reserved just for you and I've done preparation for it.
If you don't show up and haven't rescheduled with at least 48 hours' notice, the session is treated as delivered and is non-refundable.
Outside the 48-hour window, if you need to cancel entirely, contact me and we'll sort out a fair outcome.

If your call fee was later credited toward another offer (such as Unstoppable), that credit is subject to the terms of that offer.

4.3 Unstoppable (retainer)

Unstoppable has a minimum term of 3 months, billed monthly in advance. When you join, I hold capacity for you and turn other people away, which is why the minimum term matters.
After the minimum term, Unstoppable continues month to month until you cancel. To cancel, give me at least 30 days' written notice (email is fine). You'll be billed as normal through that notice period.
If you need to end early, during the minimum term, you remain responsible for the remaining monthly payments up to the end of that 3-month minimum. I'd rather this never felt punitive, so if you're going through genuine hardship, talk to me and I'll work something out with you in good faith.
Retainer fees already paid for months that have started are non-refundable, because the capacity and support for that month has been reserved and delivered.

The specific inclusions, monthly fee and any founding-member pricing are as set out on the sales page or invoice at the time you join.

4.4 Done-for-you copywriting and brand strategy

Done-for-you work is quoted and delivered under a proposal or statement of work, which sets out scope, deliverables, timeline and payment schedule.
A deposit is required to book and reserve your project dates, and is non-refundable, as it secures capacity and covers early strategic work.
Where work is paid in stages or milestones, fees for work already completed are non-refundable.
If you cancel a project partway through, you're responsible for payment for all work done up to that point, plus any non-recoverable costs.
Timelines rely on you providing information, feedback and approvals on time. Significant delays on your side may affect delivery dates and, where relevant, cost.

4.5 UNBEIGE (3-week live cohort)

Come to session one and try it for real. If UNBEIGE isn't for you, email me at hello@thebonniewicks.com any time before session two begins, and I'll refund you in full. No forms, no hoops, no awkward exit interview.
Once session two has started, UNBEIGE is non-refundable, because by that point you've received the method, the prompt packs, the workbooks and a third of the live program.
If I refund you, your access to the portal, replays, bonuses (including the pre-recorded Unforgettable Brand Method) and the pop-up community ends at that point.
Can't make a session live? Every session is recorded and the replay lands in your portal, so missing a live session doesn't create a refund right on its own.
Live sessions are recorded and shared with the cohort as replays. If you speak, come on camera or share your screen during a live call, you'll appear in that replay. Prefer not to? Stay off camera and use the chat, totally fine.
If I ever need to move a session (illness, outages, life), I'll give you as much notice as I can and you'll still receive the full number of live sessions. If I cancel the program outright partway through, you'll receive a proportionate refund.

The price, dates and inclusions are as set out on the sales page at the time you join. Taking part requires a Claude Pro subscription, paid by you directly to Anthropic — it's a third-party product and isn't included in the UNBEIGE price.

4.6 Unmistakable (mastermind)

Unmistakable is launching soon and will have its own enrolment terms, including its own payment, minimum-commitment and refund terms. Those terms will be provided to you before you enrol, and they'll apply to that program.

4.7 Your rights under Australian Consumer Law

Nothing in these terms takes away rights you have under the Australian Consumer Law that cannot be excluded. My products and services come with guarantees that can't be excluded under that law. If something goes genuinely wrong and I've failed to meet a consumer guarantee, you may be entitled to a remedy. The refund policies above are in addition to (not instead of) those rights.

5.Your part of the deal

To get the most out of working together, you agree to:

Give me accurate, complete information and provide feedback and approvals in reasonable time.
Show up to booked sessions ready to work, and treat me (and anyone else involved) with respect.
In group spaces (like the UNBEIGE pop-up community), treat other members kindly, keep what they share in the room, and don't pitch your offers to them uninvited. I can remove anyone whose conduct harms the group, and the refund terms in section 4 still apply if that happens.
Make your own business and financial decisions. I share expertise, strategy and words. What you do with them, and the results you get, are ultimately up to you.

6.Intellectual property

6.1 What's mine stays mine

All my courses, frameworks, methods, processes, prompts, custom AI skills, templates, worksheets, recordings, and website and course content are my intellectual property (or licensed to me). Buying a product or service does not transfer ownership of any of that to you.

6.2 Your licence to use my materials

When you buy a course or program, I give you a personal, non-transferable licence to use the materials for your own business. You must not:

Share, resell, sublicense, or give away my paid materials or logins.
Reproduce, repackage, or teach my content, frameworks or methods as your own.
Use my materials to build a competing course, program or product.

6.3 Your materials

You keep ownership of the materials, brand assets and information you give me. You grant me permission to use them as needed to deliver your work.

7.How I use AI in my business (Section A)

I want to be upfront about this. I use AI tools (such as Claude) to help me work faster and better, always with human oversight. I review, edit and take responsibility for the final work you receive. AI is a tool in my kit. It never replaces my judgment, and it's never the thing making decisions about you.

Specifically:

Zoom note-taking. Unless you ask me not to, I use AI to record, transcribe and summarise our Zoom calls, so I can be present with you and give you accurate notes afterwards. You can opt out of this at any time, just tell me.
Analytics. I use AI to help me analyse business and marketing data and spot insights.
Your confidential information stays out of AI. Other than the Zoom note-taking above, I do not enter your confidential information or intellectual property into AI tools. When I use AI to assist my own drafting and delivery, I do so using my own methods, prompts and non-confidential inputs.
I stay responsible. I remain accountable for everything I deliver, whether or not AI helped me produce it.

Short version (for a website footer or chatbot): "I use AI tools to help deliver my services, always with human oversight, and I stay responsible for the final work. Unless you ask me not to, I use AI to take notes and summaries on our Zoom calls. I don't put your confidential information or IP into AI beyond that. If you're chatting with an automated assistant on this site, you're talking to an AI, not to Bon directly, a human reviews and handles anything important."

8.Your restrictions on using my work in AI tools (Section B)

My work and methods took years to build. To protect them, you agree that you will not:

Reverse engineer, decompile, or attempt to reconstruct my frameworks, methods, prompts or custom AI skills from the deliverables or materials I give you.
Feed, upload or input my content, deliverables, frameworks, prompts or other IP into any AI tool, model or system in order to train it, fine-tune it, or build your own tool, product, prompt library or model based on my work.
Use my materials to create anything that competes with my products or services.

This section continues to apply even after our work together, or your access, ends.

9.AI-assisted deliverables, ownership and liability (Section C)

Some deliverables may be created with AI assistance. That's part of how modern marketing and copywriting work gets done, always under my review.
Ownership and licence. Once you've paid in full for a piece of custom work, the final deliverables are yours to use in your business. Copyright law doesn't always clearly protect material generated with AI. So, to remove any doubt, where copyright may not exist in an AI-assisted deliverable, I grant you a perpetual, worldwide, royalty-free licence to use that deliverable for your business. You should be aware that similar outputs could, in theory, be produced for someone else by an AI tool.
My tools stay mine. The methods, prompts, custom AI skills, frameworks and processes I use to create your work remain my intellectual property and are not transferred to you.
Use and modification after delivery. Once work is delivered, how you use, publish, edit or feed it into other tools is your responsibility. I'm not liable for outcomes, losses or claims arising from your use, misuse, or modification of deliverables after delivery, or from you relying on AI-assisted material without your own review.

10.Confidentiality

We'll both come across things that are private, your business plans, my methods and materials. We each agree to keep the other's confidential information confidential and only use it for the purpose of working together. This doesn't apply to information that's already public, or that we're required by law to disclose.

11.Testimonials and showcasing work

I love celebrating client wins. I may ask to feature your results, feedback or (with your okay) samples of your work in my marketing. I'll only do this with your consent, or in a de-identified way that doesn't reveal confidential details. You can withdraw consent for future use at any time.

12.No guarantees, and limits on my liability

I bring real expertise, but I can't and don't guarantee specific results, income, sales, or outcomes. Your results depend on many things outside my control, including your market, your effort and your decisions.

To the extent the law allows, and subject to your non-excludable rights under the Australian Consumer Law:

My total liability to you for any claim connected with a product or service is limited to the amount you paid me for that product or service.
I'm not liable for indirect or consequential losses, including lost profits, lost revenue, or lost opportunities.
My website and free content are provided "as is" for general information, and aren't tailored advice for your situation.

13.Ending our agreement

Either of us can end our working relationship if the other seriously breaches these terms and doesn't fix it within a reasonable time after being asked. I may also suspend or end access if payments aren't made, or if conduct is abusive or unlawful. Amounts owing up to the end date remain payable, and the refund terms in section 4 apply. Sections that are meant to continue (like intellectual property, AI restrictions, confidentiality and liability) survive the agreement ending.

14.Privacy

How I handle your personal information is set out in my Privacy Policy, which forms part of these terms.

15.General

Governing law. These terms are governed by the laws of New South Wales, Australia, and we each submit to the courts of that state.
Changes. I may update these terms from time to time. The current version lives on my website with its "last updated" date. Changes don't affect purchases you've already made.
Severability. If any part of these terms is found to be unenforceable, the rest still applies.
No waiver. If I don't enforce a term straight away, that doesn't mean I've given up the right to enforce it later.
Events outside our control. Neither of us is responsible for delays or failures caused by things genuinely beyond our control (illness, natural disasters, outages, and the like). We'll act reasonably to reschedule or resolve.
Third-party platforms. I use third-party tools to run my business, including checkout and payment processors (such as ThriveCart and Stripe), Claude / Anthropic, Zoom, Facebook (for pop-up program communities), and messaging tools like WhatsApp. I'm not responsible for outages, failures or changes caused by those platforms, though I'll take reasonable steps to help where I can.
Whole agreement. These terms, plus any proposal, statement of work or program agreement, are the whole agreement between us for the relevant work.

16.Get in touch

Questions about these terms? Email me at hello@thebonniewicks.com and I'll happily walk you through them.

Big Love, Bonnie x